Thursday, May 29, 2008

Our Engine Is "Engine Of The Year"!

I am pleased to announce that the Subaru 2.5 liter turbo engine has been named the International Engine of the Year!

Subaru recently announced that the Subaru 2.5 liter turbo engine won the 2008 Engine of the Year in the 2.0 liter to 2.5 liter category. The Subaru BOXER engine beat BMW's 2.5 liter 6 cylinder engine twice in its category for the International Engine of the Year in the last 3 years.

This continues to be a testament to the quality and performance of the Subaru engine and product, in general!

Monday, May 12, 2008

The SOUL of Premier Subaru

THE SOUL OF PREMIER SUBARU.

That is the title to our new TV commercial that summerized the way we do business. Like you, I do watch some television and am tired of the same old car commercials and, quite frankly, the same old way that people in the car business seem to "think" you need to do business. Maybe it is because I am not originally from this industry (I am from the banking industry), but, I belive that people are too smart to go for all of that "whatever it takes" jargon. So, I wanted to relay this to prospective customers in our newest TV commercial.


The soul of Premier Subaru is not really a "tag line" or "commercialized" idea. It really is the "feeling" of the culture of Premier Subaru. I am often told by customers, vendors and just about anyone else that crosses the threshold that our dealership doesn't feel like a dealership. Our salespeople are not like "other salespeople" and our service department really does care. I don't think that this culture is something that we just "came up with", rather is something that was developed over time. Quite frankly, I am real glad that I came from the banking business, as our dealership has that level of professionalism.


I received a call from a customer this past Saturday. What was unusual about it, was that, this customer had moved from Madison, Connecticut to Scottsdale, Arizona. She called me at about 11am, EST, which would be around 8am in Arizona. The purpose of this call was to tell us how much she had liked doing business with us and how she wished we were out there. You can't even imagine how gratified I was to have heard this. I was floored. This customer made my day - well, weekend, by taking the time to call across the country and let me know about her experience at her new "local" dealership in Scottsdale. To me, to have established such a strong relationship with somebody was a testimate to our way of doing business. Our honesty. Our counsel. It is the Soul of Premier Subaru.


I know that nobody watches for commercials - but, I hope that I got - even a little of this - across in this ad. Thanks to Bob Bateson of WTNH TV - Channel 8 - for helping me out with this.

Thank you for doing business with us. That is something that I don't take lightly.